Quality Manager

The CSIR has a vacancy for Quality Manager in the Conferencing and Accommodation (C&A) Portfolio who will oversee the highest level of customer and guest satisfaction and operational excellence across the group (ICC, Entabeni, Knowledge Commons and Newton’s). The incumbent will develop and implement quality control measures, monitor service delivery, coordinate certification audits, and foster a culture of continuous improvement. He/she will ensure adherence to sustainability guidelines, collaborate with various departments to maintain and enhance the groups reputation for exceptional service and guest experiences. The position is based in Pretoria. Closing date: 21 April 2024